Privacy Policy
By using this FriendCash mobile application ("App") (together, the "Platform") and making use of the services provided by us, you consent to be governed by the terms and conditions of this privacy policy ("Services"). By accessing the Platform or any part of it, you thus expressly consent to FriendCash ("we", "our", "us", or "S&P Business Solution") using and disclosing your personal information in the manners set forth in this Privacy Policy. The Platform's Terms of Use are incorporated into and controlled by this Privacy Policy. For the purposes of this privacy statement, customers, customers, and any other users of the services or visitors to our platform are collectively referred to as service users ("user," "you," or "your"). please do not use or access our Platform or any part thereof.
INTRODUCTION
(Application/ App/ Platform) that enables you to submit an application for a brief-term loan, or "Loan," which will be approved by us, as well as by different non-banking financial institutions or banks (collectively, "Lender" or "Lenders") based on the loan agreement that you and LENDER have signed. As may be necessary for authorizing the Loan, we have been granted permission to collect, maintain, authenticate, verify, and disseminate Personal Information (defined below). The Personal Information will be gathered through the mobile application form for the Application. Because we value your privacy, we created this Privacy Policy to outline the steps we take when gathering, using, and disclosing Personal Information. To fully understand our philosophy regarding the use of your Personal Information, we advise you to read this privacy statement carefully.
PERSONAL INFORMATION COLLECTED
The data we collect. When you register for the Service, we will collect your telephone number and may also collect your name, age, email address or other contact information. With this information, we may cross-check your identity with third parties including the person you have provided as your emergency contact. We will also collect data from your device for our credit scoring system. This includes information relating to your device, such as device make and model, operating system, and installed software applications. We retain the intellectual property of the scoring system, and we could use or authorize our business partners and joint marketing arrangement partners to use this scoring system.
PHONE NUMBER
In order to uniquely identify you, we collect your phone number when you sign in. This helps us ensure that no unauthorized device or person is acting on your behalf. The phone number will be uploaded to https://www.friendcash.cc/.
SMS
Our app gathers and keeps track of your financial transaction SMS(e.g., bank alerts) data to improve your financial profile, help us conduct a credit risk analysis to determine your risk profile, give you the right credit analysis, and make sure users can get the credit they need. Additionally, this aids in ensuring that your loan application is secure and that you receive the loan sum. We therefore require your consent to collect "SMS" information and upload it to "https://www.friendcash.cc/" before you submit your application. To secure information and encrypt data, we are committed to using secure data transfer protocol.Please feel free to use. If you do not agree, we will not perform this operation, and the application will not be able to provide normal service for you and exit Application.
CALL LOG
To ensure the security of your account and prevent fraudulent activities, FriendCash requests access to your call log information during the registration process. By granting this permission, you enable us to confirm the successful receipt of your voice verification call and complete your account setup securely. All accessed call log data is encrypted using advanced security protocols and transmitted to our protected server at https://www.friendcash.cc/. This information is used exclusively for verification purposes and is immediately deleted once the process is complete.
You have the option to decline this permission. However, please note that call log verification is required to complete your registration and access our full range of services.
COLLECTION OF PHOTOS AND VIDEOS
In accordance with local legal requirements, it is necessary for us to collect and process personal identification information, including photos and videos, as part of our Know Your Customer (KYC) compliance procedures. This allows us to verify the identity of our users, ensure the security of transactions, and prevent fraudulent activities. All collected data will be handled with strict confidentiality and stored securely, accessible only to authorized personnel. We are committed to protecting the privacy of our users and will process all personal data in compliance with applicable privacy laws and regulations.
The photos and vedios will be uploaded to https://www.friendcash.cc/.
COLLECTION OF CONTACT LIST
To enhance our services and ensure user safety, our application requires access to your contact list. This access allows for the automatic filling of emergency contact information and helps us identify reliable references. The more trustworthy the references, the lower the associated risk with the user.
Rest assured, we will only upload emergency contact information to https://www.friendcash.cc/ and will strictly protect your privacy.
GOVERNING STATUTE
This Privacy Policy is construed and governed by the laws of the Republic of Myanmar.
COOKIES
We may set cookies to track your use of the Platform. Cookies are small encrypted files, that a site or its service provider transfers to your device’s hard drive that enables the sites or service provider’s systems to recognize your device and capture and remember certain information. By using the Application, you signify your consent to our use of cookies.
DISCLOSURES
We do not sell, rent, lease your Personal Information to anybody and will never do so. Keeping this in mind, we may disclose your Personal Information in the following cases:
Administrators
We shall provide access to your Personal information to our authorized administrative(s) for internal business purposes, who shall be under confidentiality obligations towards the same.
Affiliates
We may provide Personal Information we collect to our affiliates. For example, we may disclose Personal Information to our affiliates in order to respond to your requests for information or the Services, or to help limit your receipt of marketing materials you have requested not to receive.
Business Partners
We may use certain trusted third party companies and individuals to help us provide, analyze, and improve the Services including but not limited to data storage, maintenance services, database management, credit bureaus, rating agencies, web analytics, payment processing, and improvement of the Platform’s features. These third parties may have access to your information only for purposes of performing these tasks on our behalf and under obligations similar to those in this Privacy Policy. We may disclose your Personal Information to partners who perform business functions or hosting services on our behalf and who may be located outside Myanmar.
Service Providers
We may share your Personal Information with the service providers, including LENDER, who are working with us in connection with the operation of the Services or the Platform, so long as such service providers are subject to confidentiality restrictions consistent with this Privacy Policy.
Joint Marketing Arrangements
Any joint marketers with whom we have a marketing agreement, including but not limited to other financial platforms, third-party credit platforms, relevant partners on analytics, information search, or big data, collecting companies, anti-fraud companies, law firms, etc., may receive your Personal Information, as permitted by law. We would require all such joint marketers to enter into formal agreements with us that detail the proper use of your personal information, obligate them to protect your personal information, and forbid them from using your personal information for any unauthorized or illegal purposes.
Persons Who Acquire Our Assets or Business
If we sell or transfer any of our business or assets, certain Personal Information may be a part of that sale or transfer. In the event of such a sale or transfer, we will notify you.
Legal and Regulatory Authorities
We may be required to disclose your Personal Information due to legal or regulatory requirements. In such instances, we reserve the right to disclose your Personal Information as required in order to comply with our legal obligations, including but not limited to complying with court orders, warrants, or discovery requests. We may also disclose your Personal Information(a) to law enforcement officers or others; (b) to Credit Information Companies; (c) to comply with a judicial proceeding, court order, or legal process served on us or the Platform; (d) to enforce or apply this Privacy Policy or the Terms of Service or our other policies or Agreements; (e) for an insolvency proceeding involving all or part of the business or asset to which the information pertains; (f) respond to claims that any Personal Information violates the rights of third-parties; (g) or protect the rights, property, or personal safety of us, or the general public. You agree and acknowledge that we may not inform you prior to or after disclosures made according to this section.
Notwithstanding anything mentioned hereinabove, we shall not be responsible for the actions or omissions of the service providers or parties with whom the Personal Information is shared, nor shall we be responsible and/or liable for any additional information you may choose to provide directly to any service provider or any third party.
DATA RETENTION
We will retain your personal information on file for as long as your registration with us is current and any outstanding balance(s) is(are) due and payable to LENDER. We may also retain and use your personal information as needed to comply with legal obligations, resolve disputes, and honor agreements. If you submit a legitimate written request in accordance with this section, we'll try to remove your personal data. Please be aware, however, that the deletion of Personal Information from our servers might take some time, and that backed-up copies might still exist after removal.
INTERNATIONAL DATA TRANSFER
Information that we collect may be stored, processed in, and transferred between any of the countries in which we operate, in order to enable us to use the information in accordance with this policy. Any such information transferred to other countries shall be in compliance with the laws of corresponding countries.
SECURITY
We value your Personal Information, and protect it on the Platform against loss, misuse or alteration by taking extensive security measures. In order to protect your Personal Information, we have implemented adequate technology including but not limited to cloud data saving and will update these measures as new technology becomes available, as appropriate. Although we provide appropriate firewalls and protections, we cannot warrant the security of any Personal Information transmitted as our systems are not hack proof. Data pilferage due to unauthorized hacking, virus attacks, technical issues is possible and we take no liabilities or responsibilities for it.
You are responsible for all actions that take place under your User Account. If you choose to share your User Account details and password or any Personal Information with third parties, you are solely responsible for the same. If you lose control of your User Account, you may lose substantial control over your Personal Information and may be subject to legally binding actions.
ACCESSING AND MODIFYING PERSONAL INFORMATION. In case you need to access, review, and/or make changes to the Personal Information, you shall have to login to your User Account and change the requisite details. You shall keep your Personal Information updated to help us better serve you.
COMMUNICATIONS FROM THE PLATFORM
Special Offers and Updates
We may send you information on products, services, special deals, and a newsletter of ours. Out of respect for your privacy, we present you with the option of not receiving these types of communications. You may unsubscribe via the unsubscribe mechanism provided in each such communication or by emailing us at help@friendcash.cc.
Service Announcements
On certain occasions or under law, we are required to send out Service or Platform related announcements. We respect your privacy, however you may not opt-out of these communications. These communications would not be promotional in nature.
Customer Service
We communicate with Customer(s) on a regular basis to provide requested services and in regards to issues relating to their User Account, we reply via email or phone, based on Customer(s) requirements and convenience
INDEMNIFICATION
You agree to indemnify us, our subsidiaries, affiliates, officers, agents, co-branders or other partners, and employees and hold us harmless from and against any claims and demand, including reasonable attorneys fees, made by any third party arising out of or relating to: (i) Personal Information and contents that you submit or share through the Platform; (ii) your violation of this Privacy Policy, (iii) or your violation of rights of another Customer(s).
LIMITATIONS OF LIABILITY
You expressly understand and agree that we, including our directors, officers, employees, representatives or the service provider, shall not be liable for any direct, indirect, incidental, special, consequential or exemplary damages, including but not limited to, damages for loss of profits, goodwill, use, data or other intangible losses (even if we have been advised of the possibility of such damages), resulting from; (a) use or the inability to avail the Services (b) unauthorized access to or alteration of your Personal Information (c) inability to use the Platform (d) failure or delay in providing the Services or access to the Platform (e) any performance or non-performance by us (f) any damages to or viruses that may infect your electronic devices or other property as the result of your access to the Platform or your downloading of any content from the Platform and (g) server failure or otherwise or in any way relating to the Services.
LINKS TO OTHER WEBSITES AND APPS
Our Service may contain links to other websites and Apps that are not operated by Us. If You click on a third-party link, You will be directed to that third party’s site. We will not control over and will not assume responsibility for the content, privacy policies or practices of any third-party sites or services.
CHANGES TO THIS POLICY
Without giving you prior notice, we may update this Privacy Policy. All users must abide by this privacy policy, which becomes operative upon publication. You are urged to review this privacy statement frequently so that you are aware of any updates. If you use the Services or access the Platform in the future, it will be assumed that you accept this privacy statement.
YOUR CONSENT
By using the Website/App and/ or by providing your information, you consent to the collection and use of the information you disclose on the Website in accordance with this Privacy Policy, including but not limited to Your consent for collecting, using, sharing and disclosing your information as per this privacy policy. If we decide to change our privacy policy, we will post those changes on this page so that you are always aware of what information we collect, how we use it, and under what circumstances we disclose it.
CONTACT US
You can send us an email at help@friendcash.cc if you have complaints or questions about this privacy statement.
The "Agree" button signifies your agreement to abide by all applicable laws and regulations in your nation. As a result, this Privacy Policy is enforceable as of the date your account is opened.